SHIPPING POLICY

At DAWNN, we strive to deliver your orders in a timely and efficient manner. Please read our shipping policy for information on delivery times, shipping costs, and related details.

We currently ship across India. For international shipping inquiries, please contact our customer service team at dawnnhelp@gmail.com.

• Orders are processed within 1-2 business days of receiving payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

• Shipping charges are calculated at checkout based on the delivery location and package weight.
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• Standard Shipping: Delivery typically takes 5-7 business days for most locations in India.
• Express Shipping (optional): Delivery takes 2-4 business days. Additional charges may apply.
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Please note that delivery times may vary based on the shipping address and external factors like weather conditions or courier service delays.

Once your order is shipped, you will receive a confirmation email with tracking details. You can track the status of your order using the provided link.

While we do our best to ensure timely deliveries, certain factors beyond our control, such as courier delays, natural events, or pandemics, may result in delays. We appreciate your patience in such cases.

Please ensure that your shipping address is correct when placing an order. We are not responsible for undelivered packages due to incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, we can reship it to you, but you will be responsible for additional shipping fees.

• If your package arrives damaged, please contact us within 48 hours of receipt with photos of the damage.
• If a package is lost in transit, we will work with the courier service to resolve the issue. Please note that we are not liable for delays or losses once the package has been handed over to the courier.
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For any shipping-related queries or issues, please contact us at dawnnhelp@gmail.com